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Ballesteros-Pérez, P, Sanz-Ablanedo, E, Soetanto, R, González-Cruz, M C, Larsen, G D and Cerezo-Narváez, A (2020) Duration and Cost Variability of Construction Activities: An Empirical Study. Journal of Construction Engineering and Management, 146(01).
Davila Delgado, J M, Oyedele, L, Bilal, M, Ajayi, A, Akanbi, L and Akinade, O (2020) Big Data Analytics System for Costing Power Transmission Projects. Journal of Construction Engineering and Management, 146(01).
Deng, H, Hong, H, Luo, D, Deng, Y and Su, C (2020) Automatic Indoor Construction Process Monitoring for Tiles Based on BIM and Computer Vision. Journal of Construction Engineering and Management, 146(01).
El-adaway, I H, Ali, G G, Abotaleb, I S and Barber, H M (2020) Studying the Relationship between Stock Prices of Publicly Traded US Construction Companies and Gross Domestic Product: Preliminary Step toward Construction–Economy Nexus. Journal of Construction Engineering and Management, 146(01).
Elmousalami, H H (2020) Artificial Intelligence and Parametric Construction Cost Estimate Modeling: State-of-the-Art Review. Journal of Construction Engineering and Management, 146(01).
Gondia, A, Siam, A, El-Dakhakhni, W and Nassar, A H (2020) Machine Learning Algorithms for Construction Projects Delay Risk Prediction. Journal of Construction Engineering and Management, 146(01).
Halabya, A and El-Rayes, K (2020) Optimizing the Planning of Pedestrian Facilities Upgrade Projects to Maximize Accessibility for People with Disabilities. Journal of Construction Engineering and Management, 146(01).
He, C, McCabe, B, Jia, G and Sun, J (2020) Effects of Safety Climate and Safety Behavior on Safety Outcomes between Supervisors and Construction Workers. Journal of Construction Engineering and Management, 146(01).
Li, Y, Cao, L, Han, Y and Wei, J (2020) Development of a Conceptual Benchmarking Framework for Healthcare Facilities Management: Case Study of Shanghai Municipal Hospitals. Journal of Construction Engineering and Management, 146(01).
- Type: Journal Article
- Keywords: Healthcare; Facilities management; Benchmarking; Performance measurement;
- ISBN/ISSN: 0733-9364
- URL: https://doi.org/10.1061/(ASCE)CO.1943-7862.0001731
- Abstract:
Healthcare facilities management (HFM) plays an important role in delivering healthcare services. However, compared with core activities in hospitals (i.e., quality and safety of medical treatment and clinical care), the role of HFM has received much less attention. To this end, a comprehensive conceptual benchmarking framework considering five dimensions—cost-effectiveness, customer satisfaction, energy and resource efficiency, management efficacy, and operation and maintenance efficiency—is proposed to facilitate the benchmarking of performance measurement in hospitals. A total of 23 Shanghai municipal hospitals, governed by the Shanghai Hospital Development Center, were used as a case study to demonstrate how the conceptual model can be implemented. The Delphi method and analytic hierarchy process were employed to derive the prioritized performance indicators of HFM. The findings of the pilot study showed that cost-effectiveness and customer satisfaction are the top two factors that drive HFM in Shanghai, followed by operation and maintenance efficiency, energy and resource efficiency, and management efficacy. The implementation of this proposed framework will enable academics and practitioners to conduct dynamic and data-driven benchmarking for healthcare facilities and, as a result, find solutions for continuous improvement during operation phases.
Maqsoom, A, Wazir, S J, Choudhry, R M, Thaheem, M J and Zahoor, H (2020) Influence of Perceived Fairness on Contractors’ Potential to Dispute: Moderating Effect of Engineering Ethics. Journal of Construction Engineering and Management, 146(01).
Newaz, M T, Davis, P, Jefferies, M and Pillay, M (2020) Examining the Psychological Contract as Mediator between the Safety Behavior of Supervisors and Workers on Construction Sites. Journal of Construction Engineering and Management, 146(01).
Pereira, E, Ali, M, Wu, L and Abourizk, S (2020) Distributed Simulation–Based Analytics Approach for Enhancing Safety Management Systems in Industrial Construction. Journal of Construction Engineering and Management, 146(01).
Signor, R, Love, P E D, Belarmino, A T N and Alfred Olatunji, O (2020) Detection of Collusive Tenders in Infrastructure Projects: Learning from Operation Car Wash. Journal of Construction Engineering and Management, 146(01).
Tawalare, A, Laishram, B and Thottathil, F (2020) Relational Partnership in Public Construction Organizations: Front-Line Employee Perspective. Journal of Construction Engineering and Management, 146(01).
Yuan, H and Yang, Y (2020) BIM Adoption under Government Subsidy: Technology Diffusion Perspective. Journal of Construction Engineering and Management, 146(01).